Carol Yong, CEO/Founder possesses close to 30 years of strategic HR role in driving change and building talent and culture in Singapore, South East Asia, North Asia and India. In-depth experience in recruiting CEOs, professionals and specialists in diversified industries- FMCG, property, hospitality and manufacturing.
Recognised as one of Top 30 HR leaders in Singapore (HRM Asia 2015) in being a pioneer in implementing HR best practices and driving change for business sustained growth.
Carol is passionate in helping employers scout sustainable talent and build a formidable succession and business model. Their success is behind her inspiration to excellence.
Consulting Experience
Involved in turnkey projects like productivity process optimisation, start-ups, regional expansion and setting people standards garnering People Developer Awards as a pioneer in the Hospitality and FMCG Retail sectors.
Education and Certification
- Double Degree in Political Science (Hons)
- and Arts & Social Science (NUS)
- Jardine trained Performance Coach
- Certified trainer for 7 Habits of Highly Effective People and Mind Mapping. Singapore National Productivity Board SME Productivity Consultant.
- Trained in Kepner Tregoe Analytic Trouble Shooting, Edward De Bono 7 Thinking Hats, ISO Lead Facilitation, Watson Wyatt Talent Management, Thomas International DISC profiling, Workplace Big Five profiling and Hay Management Job Evaluation.
Sally Lim, Executive Director/Partner Possess 30+years HR expertise in driving organization change, culture transformation and talents elevation across markets In South East Asia, Oceania, South Korea & Greater China.
Passionate Change leader and People builder with extensive HR knowledge of Asia Pac markets across diverse industries including Luxury Retail, Financial & Legal Information Services.
Sally enjoys collaborating with Business stakeholders to enhance their organization with right talent capabilities and to magnify employee experience to drive business excellence and success.
Consulting Experience
- Spearheaded as Project consultant for numerous Mergers & Acquisition projects providing HR due diligence and driving change initiatives successfully.
- Asia HR Lead collaborating with market leaders in Organization Change Process projects for organization excellence.
- Appointed Regional Change Agent in driving culture change, omnichannel evolution, revolutionized performance management.
Education and Certification
- Masters in Human Resource Management (Curtin University, Australia)
- Certified Assessor for the The Predictive Index (PI) Behavioral Assessment
- Certified Assessor for the SHL OPQ Leadership Assessment
- Trained in Thomas International DISC Profiling, Hay Management & Watson Wyatt Job Design and Evaluation
- In-house Facilitator for Organization Change Process (OCP) &Leadership Coaching
Cheng-Huang Lim, Executive Director/Partner has more than 20 years of Asia Pacific experience with multinationals and SMEs. Experience in organization, process and job designs, employee motivational techniques, performance management system and KPI implementation at regional level in business transformation, disruption and growth phases.
Have applied Gallup Strength Finder, MBTI, Lominger Competency Model, Whale Done (Positive Relationship) and other relevant HR tools for the change processes.
Trained in Change Management including Merger and Acquisition transformation.
Consulting Experience
- Leader in the implementation of goal based performance management system and 360 feedback in companies across APAC.
- Management of human resources – talent retention and motivation, HR processes, alignment of cultures in the merger and acquisition processes
Education and Certification
- Professional Member (SHRI)
- EMBA (State University of New York at Buffalo)
- Bachelor Degree of Accountancy (NUS)
- Advanced Certification and Training Assessment, WD
Avelyn Tan, Advisor possesses over 30 years of experience in SMEs, public listed companies and multinational companies in Asia. She has been partnering clients in search and consulting since 2008.
She has served industries in Information Technology, Manufacturing, Construction, Engineering, Transport, FMCG Retail, Education and Pharmaceutical. Avelyn has supported clients in search, review and enhancement in HR policies and practices, outsourcing of HR functions and customized training workshops.
Consulting Experience
Provided HR Consultancy projects, HR outsourcing, HR Advisory and HR Information system to numerous SMEs and MNCs, tapping on funding under SPRING SINGAPORE (now Enterprise Singapore) Innovation & Capability Voucher (ICV) scheme, Capability Development Grant (CDG) and HR Shared Services (HRSS) scheme.
Education and Certification
- Degree in Business Administration
- Diploma in HR Management
- Singapore Certified Management Consultant
- Accredited in CoreStrengths, Thomas DISC and Workplace Big Five profiling
Aileen Chee, Director Search and Consulting has more than 30 years experience in Strategic Leadership, Learning, Talent Management and Performance Management. She has designed and facilitated successful programs that build sustainable talent pool to drive businesses growth across diverse industries in pharmaceutical, engineering, IT, manpower services and electronics industries and the public sector. Company profiles cover MNCs, public listed companies, local conglomerate and SMEs with strong presence across Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Taiwan, Japan, South Korea, HK, China, Bahrain, Denmark and the UK.
As a strong believer of lifelong learning and people developer, Aileen leverages on extensive experience and coaching skills to achieve a win-win outcome for individuals and organisations.
Consulting Experience
Aileen works with a SME to implement an end-to-end Performance Management framework to drive their new business strategy. This includes cultivating a learning culture and mindset. Aileen supports individuals gain career clarity and leadership competence that are aligned with business growth strategies.
Education and Certification
- Bachelor of Business Admin from NUS
- Masters of Arts in Education (HRD) George Washington University, USA
- Diploma in Compensation & Benefits Management, SHRI
- Specialist Diploma in Business & Big Data Analytics, Nanyang Polytechnic
- Advanced Certificate in Training & Assessment (ACTA)
- CCI Certified Coach
- Points of You – Level 1 Explorer
Canny Kwok, Director Search and Consulting came with more than 30 years of business development and market growth experience across Asia, Mid Pacific, Hawaii & America, specializing in Luxury Travel Retail for Jewelry, Watches, Accessories, Perfume & Cosmetics categories.
A commercially driven senior leader with a proven track record for successfully developing, driving and executing profitable growth strategies. Extensive cross-cultural experience working with diversified stakeholders and passionate about building people capability, business success and leading change as an opportunity.
Consulting Experience
Go-To-Market leader with strong network of global and regional retail partners across Asia Pacific building collaborative and long term relationships to gain business insights and new opportunities in emerging markets.
Championed Airport turnkey projects winning the premium location through strategic bidding, construction of location, setup of business processes, and hiring of teams for the successful and timely execution of project opening time-line.
Management of Travel Retail trade events planning and execution namely Basel, Florence, Singapore and Cannes maximizing revenue and ensuring immersive brand experience, first class hospitality and professional presentation meetings with business partners.
Education and Certification
- Master Degree in Business Administration, Hong Kong University of Science & Technology
- Master Degree in Counselling (Buddhist), Hong Kong University
- Bachelor Degree in Business Administration, Chinese University of Hong Kong,
- Diploma in Business Studies, Hang Seng University of Hong Kong
- Advisory Board Member, Hong Kong University of Science & Technology MBA Alumni
- Global Leadership Training, Oxford University – Strategic Negotiation and Seven Hats Thinking.
- Leadership Training, Edinburgh Management Training Centre – Strategic Risk Taking, Effective Team Building and Activating Creativity Culture.
Carrie Tse, Director Search and Consulting possesses close to 30 years in-depth experience supporting diversified industries covering FMCG, F&B, mass and luxury sectors. Operating at senior capacity having in-depth grasp of business and talent needs, Carrie has the opportunity to be creative and resourceful in introducing HR solutions bringing success in achieving business objectives.
In particular on talent management, Carrie has been effective in inspiring and enabling employees to unleash their full potential at the workplace. Also particularly enjoyed and having the privilege to direct projects to boost business efficiency whilst incorporating fun and greater meaning to work life.
Consulting Experience
Built HR full spectrum from Strategic Planning, Change Mgmt, Performance Improvement and succession planning for senior and emerging talent development. Especially strong in employee engagement and culture building and bring in HR best practices and supporting business expansion, merger & acquisition.
Education and Certification
- Degree in Administration and Business studies, University of Western Ontario, Canada
- Diploma in Secretarial and Business Studies, H.K.
- Certificate of Mental Health First Aid
- Certificate of General Counseling
- Committee members of Manpower Workforce Group, VTCHK
- Jardine trained Performance Coach
- Jardine Executive Training Certificate
Charles Ng, Affiliate Senior Consultant is a highly qualified finance and commercial professional with 30 years of experience in audit, finance and corporate development. He has extensive experience in planning and leading comprehensive business strategies in support of business goals and objectives. Specialised fields include third party logistics, hotel management and lifestyle businesses/luxury retail, F&B and wellness. He also possesses operational leadership pertaining to Personal Data Protection. Charles is a strong advocate in leadership coaching and is an established leader in leading/managing teams in both corporate and social enterprises.
Consulting Experience
Prior internal consulting on a change management project for a sizeable local company. Led from concept inception, negotiation with multiple stakeholders to overseeing the full operational completion of the project.
Education and Certification
- Bachelor of Accountancy, National University of Singapore
- FCPA, Singapore, Institute of Singapore Chartered Accountants
- Certificate in Privacy Management (awaiting final certification)
- EXIN Privacy & Data Protection, GDPR (Foundation) Certification
- Certified Mental Toughness Coach, Sports Psych Consulting in Collaboration with the Mental Toughness Research Institute USA
- Leadership Coach Training Program and Professional Coach Training Program (Accredited by ICF)
- Leadership Assessor, Singapore Police Force
Dr Charles Tee, Director Search and Consulting brings 39 years of varied experiences in the hospitality, travel, tourism and online travel enterprises. He works with clients in the areas of strategic management, business development, innovative product and service strategy development to help focus and direct companies towards achieving business success.
His past work involved on-line travel distribution strategy, customer service management, development of hospitality & tourism marketing strategies and services, business development support and management, training, coaching and mentoring of senior management and executives.
Consulting Experience
Provided pre-opening consultancy for two hotels in Singapore. Consulted for the launch of an online travel portal.
Provided Go-To-Market consultancy for a mobile technology company from Denmark.
Education and Certification
- Doctor in Education degree (EdD), Institute of Education, University College London
- Master of Arts in Marketing Management. Macquarie University, Sydney, Australia
- Diploma in Marketing, Chartered Institute of Marketing, UK
Douglas Yuan @Chin, Director Search and Consulting has over 30 years’ experience in Corporate Operations Strategic Planning & Projects Management, Operations Management, and Leadership Development.
In his senior leadership role, he led manufacturing reconfiguration planning and execution by setting-up new manufacturing plants from construction to production phase, post M&A integration and optimize manufacturing capital investments and resources to meet customers’ demand and organizational top and bottom-line.
For his role in leadership development, he provides training and executive coaching to executives and leaders from tertiary institutions, civil services, government linked organizations, MNCs and SMEs from diversified industries, locally and Asia Pacific countries.
Consulting Experience
Provides organizational cultural transformation through company-wide trainings and consultancy in coaching and emotional intelligence.
Led manufacturing factories productivity in asset, people and space utilization in Asia cities.
Education and Certification
- Master in Business Administration, University of Leicester, U.K.
- Bachelor (Mechanical & Production Engineering) National University of Singapore
- Certified Project Manager GWU, USA
- Project Management Professional PMP
- Certified Solution Focused Coach UOT, Canada
- Certified EQ-i2.0 EQ360 Trainer MHS, USA.
- Advanced Certificate in Learning & Performance ACLP, Singapore
Hannah Hong, Director Search and Consulting is an experienced marketing and creative professional with expertise in all aspects of marketing, advertising, public relations, research, event planning and management. Over 30 years of working experience with B2B, B2C, and non-profit organisations across a diverse range of sectors, including Cold Storage, Guardian Health & Beauty, Hanwell Holdings Limited, Haulotte Singapore Pte Ltd, Japan Home (Retail) Ltd, Yeo Teck Seng, AdGrand Advertising Agency and the Girls’ Brigade. Recognised in the industry for bringing passion to every project, with a flair for developing and executing strategic business plans that build brands and drive sales. Strengths include a hands-on approach to project management, from inception to completion, streamlining team and work processes, attention to details, problem-solving and multi-tasking.
Irene Wong, Director Search and Consulting has over 25 years of financial expertise in the high-end retail industry managing the finance operations, controls, budgets, administration, compliance and establishment of new entities in the emerging South East Asia markets.
In addition, she has had 4 years of software management experience implementing computer systems and software solutions for clients in the shipping industry for the South East Asian region.
Consulting Experience
Throughout her career, Irene has undertaken projects to setup new entities in the South East Asian region, implement systems to increase efficiency and productivity, outsourcing of finance operations.
Education and Certification
- Chartered Certified Accountant, ACCA
- Diploma in Management Studies, Singapore Institute of Management
- British Computer Society – Part I
- Member of the Singapore Institute of Chartered Accountants (ISCA)
- Fellow member of the Association of Chartered Certified Accountants (ACCA)
- COSO Certified in Internal Control
Loh Whai Peng, Director Search and Consulting has over 40 years of banking experience in the area of Trade Finance; of which 18 years were focused on middle office transactional risk management of a diversified portfolio of accounts from the Oil & Gas, Metals, Soft & Agri industries.
Under her leadership, significant changes were made within the department when she empowered her Team Leads with greater supervisory role & oversight in the management of their respective teams.
Consulting Experience
Successfully hubbed & onboarded the Hong Kong Structured Trade Operations team into Head Office in Singapore. Was involved in MPA’s initiative to digitalise the Bunker Industry in Singapore
Education and Certification
- Diploma in Business & Finance, The Institute of Banking and Finance
- Certification in Structured Trade & Commodities Finance, United Overseas Bank Ltd
Low Suat Kheam, Director Search and Consulting is a versatile professional with more than 30 years’ working experience in a variety of roles ; communications, marketing, research, teaching , adding depth and breath to experiences that enable her to better appreciate the complexities of managing human capital. This enable her to be effective and efficient in partnering business stakeholders in resolving people challenges.
Consulting Experience
She was involved in Job Competency and Compensation benchmarking consulting project in partnership with Singapore Institute of Management. Engaged to complete TAFEP Progressive Employer Awards write ups. Successfully achieved win-win negotiations with union and managed many in-house change projects.
Education and Certification
- Master of Science in Business, Sivilokonomutdanning I Bodo, Norway
- Bachelor of Arts, University of Singapore
Rachel Too, Director Search and Consulting has more than 20 years working experience in the Information Technology (18+ years) and real estate (4 years) sectors.
During her career, Rachel established a strong alignment with senior stakeholders and leaders in their respective business lines. This allowed her to work closely with them to plan and implement an integrated marketing plan with the objective of lead generation activities to support revenue targets and new growth areas.
Rachel also provided strategic inputs and recommendations to stakeholders aligned with their business objectives. In addition, she was responsible for the following:
- Management of marketing budget
- Development of marketing plans and campaigns
- Collaboration with various teams and functions at country, region and global level to execute workshops, events, webinars, podcasts and intimate roundtable sessions.
- Reporting of KPIs attained
Consulting Experience
Championed the Account Based Marketing (ABM) Program to drive revenue growth for a select list of key accounts identified by sales and account leaders in the Asia Pacific and South East Asia regions at Jones Lang LaSalle Property Consultants and Hewlett-Packard Enterprise respectively. This was a personalised program designed with the objective of increasing share of wallet through content creation of insightful data points for the clients.
Building on the foundation of the SiriusDecisions ABM Pathway framework, Rachel also developed the curriculum and conducted the hands-on training program for the APAC countries to ensure consistent high-quality outputs.
Education and Certification
- Bachelor of Science (Economics) in Management Studies (Second Class Honours) from Singapore Institute of Management (External Program by University of London)
- Advanced Diploma in Mass Communications from Management Development Institute of Singapore (External Program by Oklahoma City)
- SiriusDecisions Account Based Marketing Pathway
- Edward de Bono’s Six Thinking Hats course
- Google Analytics Essential Training by Tertiary Infotech
- Become a Digital Marketer by LinkedIn
Sheryl Tan, Director Search and Consulting has over 20 years’ experience in strategic HR, Organisation Development and Learning & Development for MNCs and SMEs across diversified industries covering Supply Chain Management, Publishing, Management Consultancy and Statutory Boards. In her HR capacity, she successfully led a company to win the coveted Singapore Quality Award (SQA) several times. She plays a pivotal role in shaping the regional human resource strategies, policies, and programmes for the group of companies in Asia Pacific.
Consulting Experience
Led a company to win the coveted Singapore Quality Award (SQA). Spearheaded employee engagement initiatives for a Group covering subsidiaries across East and South Asia.
Education and Certification
- Bachelor in Arts and Social Science, National University of Singapore
- Diploma in Training and Development Management, Institute of Training and Development, U.K
- Singapore Quality Assurance Assessor
- Accredited in Workplace Big Five profiling
Yen-Fong Cheong, Director Search and Consulting has over 30 years’ experience in the FMCG sector managing 2 diverse core competencies – Branding/Marketing and full spectrum of HR. She is a strong change enabler and builder of capabilities of talents, leadership and culture to maximise both organization and employees’ potential to achieve business growth.
Yen Fong is known to be a trusted business partner with sound understanding of business and stakeholders’ needs. She is able to translate these insights to design right people strategy and plans to meet business current and future needs. She is also experienced in resourcing and believes in coaching and mentoring to help people reach their professional and personal objectives.
Consulting Experience
Involved in change process in a MNC. Led critical intervention in employee relations and communications needed to execute new end to end business processes flawlessly
Education and Certification
- Bachelor in Arts and Social Science, National University of Singapore
- Career Coach, International Coach Academy
- Business Excellence/Change Management
- Everyday Coaching for Line Managers